It’s a lazy Saturday afternoon—no baseball, basketball, or anything else scheduled, which happens about two times a year. As I’m running my errands and checking another item off my “to do” list, I encounter those captains of industry and possibly the greatest sales force known to mankind—Girl Scouts selling cookies!
As I look over the choices, I no longer have any guilt since discovering the name for my physique—Dad Bod—meaning that as long as I exercise regularly, I can have a cookie or two and still be acceptable! I bought my box of cookies and ask myself, “What just happened?” I realize that what just happened is what happens every day at our agents’ offices making them the best agents in the industry.
Take a look below and see what describes you and your agency. Odds are you will find something that you can identify as a secret to your success. A success, I might add, that brought us over the $50 million mark last year.
I Did Not Dread the Transaction
I knew I was going to spend more money than anticipated on something I did not need, but I didn’t mind because of the experiences I’ve had in the past. In other words, it was going to be painless.
At your offices, I have witnessed your clients having this same experience when they come to your office. They enjoy being there and look forward to having their next closing with you.
They Are Nice, Positive, Enthusiastic, and Exude Confidence
When you are at the “table of yummy stuff,” there is something you can count on from those innocent-looking assassins behind the table. They are sweet, smiling, laughing, and generally having a good time all the while exuding a bold confidence that you will be leaving that table with less money and committed to running an extra mile on the treadmill during your next workout.
While your table has things such as files, surveys, commitments, and the like, our FNTI agents have that same generous attitude when interacting with their clients.
Dress to Impress
As the picture shows, these young ladies had it together—uniforms perfect, hair perfect, and looking the part of a young creator of revenue.
While it would be weird for you to wear a Girl Scout uniform at your office, the saying “dress to impress” certainly applies to work, and our agents already know this to be true. It may mean something different for you (one area’s suit and tie is another’s slacks and golf shirt, etc.), but it does not mean that you got up late and were dressing while driving to the office.
While these future executives of major industries already know that they have you once you’ve come to the table, they will never give you that impression. They give you the genuine feeling that they are thankful for your patronage and look forward to seeing you again (which in my case they will!).
Can you describe how the below statements, while seemingly apply to the Girl Scouts and their sales of decadent goodness, can also apply to what you are doing as a FNTI agent?
- They are nice, polite, and thankful for your business.
- They have knowledge of their product.
- The customer looks forward to using them.
- They are dressed in a way that is successful but not pretentious.